Consumer New Account Opening

In the battle for new customers and deposit growth, financial institutions maintain strategic advantages over neobanks, including product breadth and the personal touch of banker engagement.

But how can you leverage these advantages with account opening systems that are constrained by rigid online applications and limited channel integration?

Ascent's Consumer New Account Opening is a flexible solution that enables you to build and deploy bespoke application and enrollment processes aligned with your product design, operational processes, and brand.

By supporting self-service, banker-led, and hybrid flows, Ascent reduces applicant frustration and abandonment, and allows bankers to engage and collaborate with consumers at any point in the process. Whether in the call center or branch, your bankers can pick up where an applicant left off, or start an application on the applicant’s behalf and then pass it to them digitally for completion and digital signature.

Also, using Ascent’s No-Code Builder, you can design and deploy unique workflows that support your product strategy: easily combine ancillary products with the main application, offer them as cross-sell add-ons, or create compound applications blending account opening and credit products–all of this is under your control! Ascent consumes 3rd party data including KYC, fraud checks, and applicants’ outside banking information, and combines it with your rules and logic to prescreen applications in seconds. Application pre-filling reduces abandonment and speeds completion. Data can be shared bidirectionally with your systems-of-record (core, CRM, etc.) to progress the applicant as appropriate. Where needed, fast and convenient document collection completes the process, giving your consumers a delightful–and differentiated–account opening experience.

From FinovateFall 2024, watch a full walk-through of a customer benefitting from Ascent's Prefill whilst applying for multiple products.