Counting Change Insights
Season 02
Sept 16, 2025
32 min listen
The Challenges of Fraud Prevention in Community Banking
Guest: Brandon Brackey, Assistant Vice President, Arcadian Bank
Sept 2, 2025
40 min listen
The Power of Storytelling
Guest: Josh Rodriguez, Assistant Vice President, Fintech and Mission Integration, West Community Credit Union

Aug 5, 2025
33 min listen
Fraud Alert: Understanding and Combating Check Fraud
Guest: Chris Wilson, Vice President of Business Development, Alogent

Jul 15, 2025
32 min listen
Exploring the Leadership Arc
Guest: John Janclaes, Strategic Advisor, Nymbus

Jun 10, 2025
28 min listen
What Allows for Community Banks to Innovate Quickly
Guest: Marianela Vazquez, EVP, Chief Operating Officer, Reading Cooperative Bank

May 27, 2025
32 min listen
Building Stronger Communities Through Credit Unions
Guest: April Clobes, President/CEO, MSU Federal Credit Union

May 13, 2025
32 min listen
Building Stronger Communities Through Credit Unions
Guest: Nicole Tompkins, Chief Experience Officer, SVP, Mid-Hudson Valley Federal Credit Union

Apr 29, 2025
26 min listen
AI is Transforming Community Banking
Guest: Heather Farwell, SVP Financial Services, Citizens First Bank

Apr 15, 2025
29 min listen
Instant Payments: Hidden Efficiencies & Opportunities
Guest: Lisa St. Germain, VP Client Success, Payfinia

Apr 08, 2025
37 min listen
Leveraging Data within Your Institution
Guest: Corey LeBlanc & Drew Saito, Co-Founders, Locality Bank

Apr 01, 2025
33 min listen
Preparing a Community Bank for the Future
Guest: Eric Schurr, Chief Strategy Officer, Sunrise Banks

Mar 25, 2025
11 min listen
Transformative Impact of Generative AI
Guest: Ryan Goellner, Executive Vice President of Technology and Project Management, Gate City Bank

Mar 18, 2025
33 min listen
Technology to Empower, Innovate, and Satisfy
Guest: Traci Michel, Chief Operating Officer, Metro Credit Union

Mar 11, 2025
31 min listen
Clean Data is Key: Unlocking the Potential of AI
Guest: Jeff Barrage, SVP Chief Information Officer, United Solutions Company

Mar 04, 2025
34 min listen
The Importance of Community-Driven Innovation in the Approach of Credit Unions
Guest: Trey Maust, Executive Chairman and Co-Founder, Lewis & Clark Bank

Feb 25, 2025
34 min listen
The Importance of Community-Driven Innovation in the Approach of Credit Unions
Guest: Frank Wasson, President & CEO, CommonWealth One

Feb 18, 2025
31 min listen
Serving the Underserved
Guest: Jason Hagan, Senior Vice President & Director, Sunrise Banks

Feb 11, 2025
35 min listen
The Credit Union Future Driven by Tech Adoption
Guest: Jim Kasch, Chief Executive Officer, Kentucky Credit Union League

Feb 04, 2025
35 min listen
Personalization: The Key to Modern Banking
Guest: Marc Rehberger, SVP, Sr. Managing Director, Head of Tech Enabled Banking, Customers Bank

Jan 28, 2025
26 min listen
Enhancing Member Experience through Digital Transformation
Guest: Matthew Fehrmann, Chief Information Officer, Kohler Credit Union

Jan 21, 2025
35 min listen
Leveling the Playing Field with FinTechs
Guest: Michael Abraham, Chief Strategy Officer, Great Lakes Credit Union

Jan 14, 2025
26 min listen
Culture is the Way We Get Work Done
Guest: Chris Parker, President & CEO, Lighthouse Credit Union

Jan 07, 2025
28 min listen
The Future of FinTech Partnerships
Guest: Tara Schultz, Senior Vice President Strategic Insights & Industry Relations, CSI

Season 01
Dec 24, 2024
35 min listen
Innovation VS the Credit Union Extinction
Guest: Shirley Senn, Chief Consulting Officer, CU Strategic Planning

Dec 10, 2024
48 min
Empowering Consumers Through Open Banking
Guests: Alex Johnson, Founder and host, Fintech Takes
Jason Henrichs, CEO & Co-host, Alloy Labs & Breaking Banks

Nov 26, 2024
32 min
Tech Transformation in Community Finance
Guest: Kevin Porter, CEO, DxO Advisors

Nov 12, 2024
30 min
How Community Banks are Adapting to Change
Guest: DJ Seeterlin, Chief Innovation & Strategy Officer, Chesapeake Bank

Oct 29, 2024
28 min
The Perceived Lack of Innovation in Core Banking
Guest: Santo Cannone, Board Chair, Tampa Bay Wave

Oct 16, 2024
35 min
The Fragmentation of Supply Chains in Financial Services
Guest: Sarah Howell, VP of Partnerships, Visa

Oct 01, 2024
26 min
Innovation for Efficiency
Guest: Joe Mancini, Chief Operations Officer, BankProv

Sep 24, 2024
27 min
State of the Rate
Guest: Robert Davis, President and CEO, The Bridge Companies LLC

Sep 17, 2024
35 min
The Pros and Cons of FI Consolidation
Guest: Elizabeth Osborne, Chief Operations Officer, Great Lakes Credit Union

Sep 03, 2024
33 min
The Importance of Collaboration with CUs and Fintechs
Guest: Melissa Pomeroy, EVP, Chief Operating Officer, Cooperative Credit Union Association

Aug 20, 2024
30 min
The Evolving Audit Process: The Impact of Technology on Preparation
Guest: Rob Johnson, Chief Audit Officer, MSU Federal Credit Union

Aug 06, 2024
36 min
Creating a Culture for both the Institution and the Employee
Guest: Steve O'Connell, CEO and President, California Credit Union

Jul 23, 2024
25 min
Part 2: Navigating the Evolution of Digital Banking
Guest: Bryan Clagett, Advisor, Ascent Platform

Jul 09, 2024
24 min
Part 1: Navigating the Evolution of Digital Banking
Guest: Bryan Clagett, Advisor, Ascent Platform

Jun 25, 2024
31 min
Creating a Successful Culture for your Institution and the Individual
Guest: Greg Mitchell, President & CEO, First Tech Fed CU

Jun 12, 2024
28 min
The Balance between Technology and Humans with Theron McCollough
Guest: Theron McCollough, Managing Director, Citizens Private Bank™

May 28, 2024
31 min
The Applications of AI in the Financial Industry
Guest: Alice Stevens, VP of Consumer Lending, Product Innovation, and Credit Analytics, VyStar Credit Union

May 21, 2024
12 min
Bonus Episode
Guest: Glen Fossella, Head of Customer, Ascent Platform

May 13, 2024
35 min
Data Access within the Financial State in America
Guest: Trish North, Expert in Customer Success Roles, Financial Institutions & Fintech

Apr 29, 2024
38 min
The Importance of Small Credit Unions VS the Big Bank
Guest: Denise Wymore, GSD, Advocate & Cheerleader for Small Credit Unions,

Apr 15, 2024
35 min
Fintech Trends in 2024
Guest: Chris Tremont, Chief Digital Officer at Grasshopper Bank, Grasshopper Bank

Apr 1, 2024
22 min
Role of Fintech & Innovation in the CU Space
Guest: Benjamin Maxim, CTO and Chief Innovation Officer, MSUFCU

Mar 18, 2024
35 min
The Future & Trust in the CU Movement
Guest: Dan Daggett, Chief Strategy Officer, Credit Unions First

Mar 4, 2024
39 min listen
Venture Capital and Fintech in Africa
Guest: Alex Aitoro, Partner, SUNU Capital

Feb 28, 2024
37 min listen
Culture and Innovation within the Fintech Space
Guest: Kirk Kordeleski, Former CEO, Bethpage CU
